If you connect from home, please be aware that: However if you are trying to connect from your home broadband, then please be aware that this is not the the preferred route, for security reasons. Most institutional networks for UK universities and partner organisations are on our allow list, which is updated on request. See check network details for further information on how to interpret the result from this. You may need to look in that file for the result. Visit with your browser, or do the following at the command line, on the machine from which you're trying to connect: curl ĭepending on your system, this will either provide output to the terminal (via stdout) or on some systems this might save the output in the file "reverse_dns_check". Use the tool provided on the JASMIN accounts portal to check that your IP address does indeed resolve:
uk then look carefully at any error messages displayed as this can help diagnose what is wrong: If you are unable to login to a login server e.g.